VIP Frequently Asked Questions
Q: Do VIP tickets come with a ticket to the show?
A: No. VIP tickets only admit you to the VIP event not the entire show. Please visit your local venue website for General Admittance Tickets.
Q: Where are my VIP tickets?
A: There are no physical tickets for VIP. Your name will be on a will call list. Any form of picture ID will be taken or purchase confirmation email for verification.
Q: I haven’t received my instruction email for the show in a couple days?!
A: Don’t worry, one is coming shortly. We usually don’t forget these kinds of things. If come the day of show and you still haven’t received your email, please contact us then.
Q: I purchased a ticket for my son/daughter but would like to attend as well to chaperone. Do I need to purchase a VIP ticket?
A: Any parent/guardian of a minor (Under 18) may enter the VIP meet and greet without a ticket.
Q: I purchased a ticket for my son/daughter and used my name when purchasing them.
A: No need to worry! As long as your child gives the VIP instructor your name and explain it was purchased by a parent they will understand.
Q: My show was postponed/cancelled due to weather or other serious conditions.
A: If your show has been rescheduled or cancelled, you may email us at email@example.com to request a refund.
Q: I’m unable to make it to the VIP event on time, can you reschedule or give me a refund?
A: All tickets are sold with no refunds. We are unable to reschedule anything.
Q: I haven’t received any of my VIP tickets or items in the mail and I ordered it a month ago??
A: That’s because all your VIP items will be given to you the day of the show at the event.
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